Contrary to belief, Office 365 doesn’t back up your data as part of the parcel. Microsoft only replicates data in the cloud as a redundancy feature to help comply with legal retention for data regulations – therefore, you should make your customers aware of the need for a suitable O365 backup such as SkyKick. We’ve highlighted the top 5 reasons why it’s important to back up Office 365 below:
1. Email Storage and Backup
Outlook doesn’t back up emails that are older than 30 days which have been deleted from the bin. This, coupled with the limited email storage space means that users are often forced to delete old emails to save space, potentially removing information that may be needed down the line for legal or regulatory compliance during an audit. By providing your customers with a suitable O365 backup solution, they are able to retain and restore all employee emails to ensure they are always compliant.
2. Ransomware Hackers
Cyber-attacks and email-borne attacks are on the rise… There are a variety of sophisticated attacks that puts both your customer and their business at risk. From creating malicious software designed to block access to a computer system for ransom money, to threats that can delete all important files, it’s important that your customers have a complete backup solution to archive of all their data, so that they can’t fall victim to these attacks.
3. Human Error
Whether it be your customer themselves or one of their employees, human error happens all the time and is inevitable. According to Kroll Ontrack, 40% of data loss occurs because of human error. At the click of a button, a business has the potential to lose important business data that they are unable to retrieve. However, using an Office 365 backup solution such as SkyKick ensures that, should human error occur, your customers can easily retrieve data.
4. Internal Attack
Although we don’t like to think about it, sometimes employee dissatisfaction or various other reasons can cause employees to intentionally cause damage to your customer’s business. An internal attack can be more dangerous than a sophisticated outside attack, purely because they already have access to passwords, systems and more. Therefore, having O365 backup means you are able to retrieve any data that has been maliciously and intentionally deleted.
Regulated industries such as finance, healthcare, legal (etc.) all need to comply with certain regulations and standards when it comes to storing sensitive, personal data. Whilst Office 365 has security measures in place, this doesn’t necessarily mean all of your customers data is fully protected. By using a third-party backup solution, your customers will rest assured knowing that their data is stored safely at all times.
SkyKick Cloud Backup is a market-leading backup solution that helps protect Office 365 data.
Featuring unlimited backup and retention, rapid search, and one-click restore that places data back into its original location, SkyKick is one of the fastest and easiest ways to get customer productivity back on track.
With an easy setup and management process, the market-leading solution backs up everything to UK or EA Azure datacentres, ensuring data is secure in transit and at rest. As a vital service to safeguard your customers, SkyKick Cloud Backup is a great value-added service for your Office 365 customers, reducing churn and increasing your long-term revenue.
To find out how you can help your customers back up their Office 365 with SkyKick, visit our Cloud Market or contact your Account Manager today.